Frequently Asked Questions (FAQ)
How do I obtain a library card?
To obtain a library card, please ask for an application at the check-out desk. You will need a driver's license or another form of identification showing your name and current address. Cards are typically able to be issued at the time you apply. Parents of minor children will need to sign for their children signifying approval of the terms and conditions under which the child may use the library.
There is no charge to obtain a library card.
You may also apply for a card using InfoSoup's Online Registration form. The form is for people who have never had a card from a local InfoSoup library. After completing the online form, you will receive a temporary card number which will allow you to place up to 5 requests for materials. To borrow materials and use library computers and online resources, visit the library with identification and proof of address to receive your permanent library card. Please pick up your permanent card within 30 days.
May I use my library card at other libraries?
Your library card may be used at any InfoSoup library.
What if I lose my library card?
Please notify the library immediately. A new card will be issued to you. The library will supply one free replacement card. Future replacement cards will cost $3.00 per card.
Should I let the library know if my address or email address changes?
Yes! We greatly appreciate being able to keep your patron account up-to-date. It benefits you, as well, as we may need to contact you about your account or materials for which you have been waiting.
How many things may I check out?
You may have a maximum of 75 items checked out on an individual library card. No more than 25 DVDs or CDs (of your 75 item total) may be checked out at one time.
How long may I keep library materials?
Books and most other items are checked out for a four week period with these exceptions:
- DVDs are checked out for 1 week.
- CDs are checked out for 2 weeks.
- Magazines are checked out for 2 weeks.
May I renew library items I have checked out?
Materials may be renewed if no one else has placed a hold on them. There is a limit of 3 renewals per item. You can renew your materials in Your Account in InfoSoup.
Do you charge fines for overdue materials?
The library will charge the following fines for overdue materials:
- Books, DVDs, CDS, and other materials will be fined $.10 per day per item
- Interlibrary loan fines are generally $1.00 per day per item
- Fines of $5.00 or more will prevent you from checking out materials and using the library computers.
Does the library have computers and photocopiers available for the public?
The library has many services, including computers and photocopiers, available for the public. Please visit our Services page for more information.