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    Campaign for Wisconsin Libraries

     

    Public Use of the FAX Machine

    Posted: May 20, 2004

    The library's fax machine will be made available to the general public on a limited basis that includes:

    • The library staff will operate the use of the fax machine by the general public at all times.
    • The library accepts no responsibility for missing pages, bad transmissions, or incomplete patron identification on incoming faxes.
    • Only cash or personal check may be used to pay for either incoming or outgoing faxes. Credit cards, phone cards, and third party billing are not accepted.
    • All payments must be prepaid before faxing out or receipt of materials.
    • The patron must have the fax number ready before asking to use the machine, including area codes for long distance or country codes for international calls.
    • Outgoing faxes will be charged at $2.50 for the first page, $1.00 for each subsequent page, for each location to which the fax is sent.
    • Charges cover telephone costs, including long distance. Basic charges are for calls placed within the United States only. International calls will add a charge of $1.00 per page (i.e. $3.50 for the first page, $2.00 for each subsequent page.)
    • A call placed to a busy signal will be resubmitted up to a maximum of 10 times (preprogrammed into the fax machine) to try to get through at no additional charge. If the line continues to be busy, the patron will be given the option to pay an additional $.50 per page to have the library staff continue trying. If the patron chooses to not send the fax because of a busy signal, the money paid will be refunded in full.
    • Incoming faxes will be charged at $1.00 per page. Incoming faxes will be filed in manila folders in alphabetical order by receiver's last name and will be held for 10 days and then discarded. Patrons expecting a fax must call the library to check to see if it has been received. A notice will be placed on the incoming fax indicating the date received and the amount due. The bill must be paid in full before the fax will be turned over to the patron.
    • Costs may be revised, as needed, dependent on the cost of the phone lines, including long distance, and the cost of operating the fax machine.
    • Additional regulations may be created as needed.

     

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