Inspiring and supporting lifelong learning and the love of reading

COVID - 19 Library updates

March 15, 2020

​Dear Patrons,

​​The Kimberly - Little Chute Public Library is closed until further notice due to COVID-19.  We are offering Curbside service.  Material pick up requests can be made through this form. During our closure, we will look for opportunities to meet with you virtually and potentially provide some programming. As a reminder, the library has many digital services available to you for free; please check out our collections at

Our Pandemic Policy can be found on our policies page at  This is paired with the gating criteria tracked by The Wisconsin Department of Health Services. You can see our status at

Staff will periodically be in the library and check messages and email should you have any questions or concerns.

More information on COVID-19 (Coronavirus) is available at:

·  Centers for Disease Control & Prevention:

·  Wisconsin Department of Health Services:

·  Outagamie County Health Department

We appreciate your support and understanding during this time and will continue to consider the safety and well-being of patrons, staff, and community as a top priority.

Thank you,

Steve Thiry - Library Director


The Public Service Commission of Wisconsin (PSC) launched a

customer service phone line for people who need help locating phone or internet service

during the COVID-19 public health emergency. Callers can speak with a PSC

Consumer Affairs staff person who will walk through internet and phone service options

available in their area and discuss eligibility for discounts on critical communications



"The helpline will serve as a one-stop shop for Wisconsin residents. Now more than

ever we need to equip our consumers with the information and resources they need in

order to access essential services." said Rebecca Cameron Valcq, Chairperson of the



The Internet and Phone Helpline number is 1 (608) 267-3595.


Callers can get help:

  • Finding internet service and discounts
  • Determining eligibility for a discount on voice or bundled voice and data

service through the Lifeline program

  • Finding locations where emergency Wi-Fi has been made available during

the outbreak if no other options are available at home


Recently, the PSC in partnership with the Wisconsin Department of Public Instruction,

announced a new web tool that can be used to find now over 650 emergency Wi-Fi

locations in the state. See that announcement here.


Additionally, the PSC has compiled a listing of emergency internet resources being

offered by internet service providers. That information can be found on the PSC's

website at


Wisconsin students are now able to log into Wisconsin’s Digital Library from the OverDrive school app, Sora, using a public library card. This feature is available without any action on the part of the public library and the users are subject to the circulation and checkout limits of Wisconsin’s Digital Library.  The public library will receive credit for any circulation of those owned materials.
In addition, OverDrive is offering a new program called Public Library CONNECT, which involves allowing students to check out materials from Wisconsin’s Digital Library without using a public library card.  This feature will require further discussion by the WPLC Steering Committee and the Wisconsin Schools Digital Library Consortium (WSDLC) before it can be approved.
Messaging about this program has been sent out to schools and public libraries by OverDrive. Because of this, we want to make sure the WPLC community is aware of the feature and this new program.
Once a decision about the Public Library CONNECT program has been decided, we will let you all know.
If you have any additional questions, feel free to reach out to the WPLC project managers at


Community Liaison and Service Specialist
1360 Regent St. #121 
Madison, WI 53715
Covid-19 Cloth Mask Guidelines